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Two Things to Help Retain Customers

CUSTOMER SERVICE | MAY 08, 2017

What does good customer service actually mean and how to achieve it?

We all know that good customer service is crucial, but once you get down to trying to define what goes into it, not everyone is on the same page. To some, good customer service is as simple as solving problems and offering solutions in an expedient manner. To others it means overall pleasantness and politeness from those who represent the front lines of the company.

Wage and Hour Division